There is a mad rush towards online social networking space. Every second person wants to get on the bandwagon with his own social networking website with a silly-sounding name. In my opinion, most of these sites are just a fad and are not built on strong fundamentals in terms of a) revenue sources and b) the problem they solve.

What is online networking, btw?

The purpose of a social networking website is to help you keep in touch with your existing contacts and to generate more contacts! In case of social networking, the contacts are friends or prospective friends, whereas In case of business networking, the contacts are business associates or prospective business associates.

Now, answer this question - How much time and money are you willing you spend to keep in touch with your: a) friends and b) business associates. It is important to know this fact. Online market may be different, but it is closely related to offline consumer behaviour. Online business model can help in extending the product composition with new innovation and format of delivery. It is important to know if people are willing to pay for a given convinience. And if they are not willing to pay for the convinience, what alternate source of revenue do we have?

So how do you keep in touch with your friends?

In real life, you spend nothing to keep in touch with your friends. You call them up when you want to hang out with them, you give them a shout on their mobile phones or drop in to kill some time! If you are tech-savvy and love to announce a great news, you send them emails. Why will you like to send a scrap to someone (when you can simply send a short email or catch up on various instant messengers)? And why will you like to create such huge volume of personal content and share with millions of people on the Internet who are not even known to me.

Though you may have build friendship /relationship on social networking websites, they are generally not for long. And the long ones actually use the social networking as only the contact point and then evolves and flourishes offline.

What about business associates?

However, business networking sites will keep evolving, since it adds value to businesses. It help people refer / recommend a vendor or buyer to other people in a networked environment as a recommendation network. It has been very successful, when it comes to executive search and generating new business.

Again, the formal nature of relationship and privicy factor makes business networking websites a great place to get connected and exchange notes.

So, the conclusion is:

So, as on today, given the trend, I can say that social networking is a fad, which is getting saturated and is not supported by a proper revenue model. Online advertising cannot be considered a decent revenue model for a site where people come to kill time! However business networking is here to stay. Corporate intranets having social communities may stay. 

I have already written the orbituary of Facebook, My Space, Bebo and social networking platforms. These are evolving as a fad and will vapourize in the same way in years to come. I wish these trillion dollar valuations to be true, but my mind says otherwise. And I am not the only person saying this. Steve Rubel of Micro Persuation feels the same way to a great extent (may be for different reasons).

What do you think? 

<META DESCRIPTION> tag lost its shine after the emergence of off-page factors (like link popularity) for rankings in SERPS. In fact it lost its purpose to a great extent when Google started using contextual content from within the page as the description of the URL in its SERPS.

However in an interesting turn of events, <META DESCRIPTION> is back in business!

Most search engines, including Google are now using the <META DESCRIPTION> content as the description of the URL in their SERPS. The page <TITLE> is now being shown as the listing title with <META DESCRIPTION> as the description of the URL. If you compare it with Google AdWords, you can consider the <TITLE> as the Headline and <META DESCRIPTION> as the Description. Therefore, you must use it to outline your strength, your unique selling proposition and if possible your offer.

Loren Baker of Search Engine Journal mentioned cited this interesting Meta Description used by NextStudent.com in his article,

Looking for federal or private student loans for School? Get up to 40k Fast: Call 877-680-9879. Student loan consolidation? Call 800-299-4639. NextStudent- College Funding Made Simple.

You can also include your phone number (as cited in the above advertisement - description) for the prospect who is in a hurry! May be you will end up prospecting without having the visitor hit your website! In fact, with the latest version of IE and the FireFox plugins, the phone numbers listed in this description become hot-links, which a visitor can simply click and get connected on a voice call through Skype. And you can close a sale!

And yes, many SEO specialists believe that higher CTR on your SERPS listing (due to improved <TITLE> and <META DESCRIPTION>) can help you further improve your rankings.

BTW, I forgot to mention that some expert copywriters may like to even put in their headlines and teasers to pre-sell the product / services!

Lisa Ditlefsen says:

Basically if you think about it the meta description tag is your FREE ad! If you have experience in running a pay per click campaign I’m sure you have put a lot of thought into what the PPC ad says. The ad is what distinguish you from all the other PPC ads right? So why should it be any different in the organic SERPs? The title tag is your free headline and the meta description tag is your FREE ad, this is where you have a chance to ad hook someone in. How many times have you searched for something, got to the results and been put off by the description, it can’t possibly be what you were looking for!!?

May be people do not give so much importance to this FREE ad, because it is FREE! It is never late. Give proper attention to your website <META DESCRIPTION> tags and turn your organic traffic to a highly targeted FREE traffic.

 

When creating an exhaustive keyword list for your AdWords / PPC campaigns, you might face a tedious job of creating all possible combinations by joining two words / phrases to cover the keyword that your prospect might key in. This can be a very frustrating experience.

Recently, I sumbled upon this website: http://www.imscripts.com/keywords

It can generate these keyword combinations in less than a second.

So if the keywords are:

• web design
• web design company

And the cities are:

• kolkata
• chennai
• delhi

This tool will create these keywords:
 
web design kolkata
kolkata web design
web design company kolkata
kolkata web design company
web design chennai
chennai web design
web design company chennai
chennai web design company
web design chennai
chennai web design
web design company chennai
chennai web design company
 
So you could get valid and useful combinations!

Now think how much time this tool can save when you have to make a combination of 100s of keywords with 10-20 different "add on words" or "cities". So use this tool whenever you need to create the combinations!
 
This tool can also help by adding the {} and " " operators of Google Adwords if you want.

I regularly hear about terms like Manager, Managing, Management, Management Team, etc. The dictionary term for manage is "cope: come to terms or deal successfully with" and "pull off: be successful; achieve a goal"

In my opinion, the word ‘manage‘ makes me think about:

• Control,
• Status Quo,
• Monitoring
• Come to terms

Somewhere it reflects a sense of compulsion, where someone else is setting the goal for you. It sounds like "ensure that it stays on track". I somehow find managing limits a person and his role to retain the lead.

Therefore, to get the lead, you need leaders!
Leaders are a different breed. They manage less. Instead, they lead.

The word ‘lead’ makes me visualize

• Energy,
• Execution,
• New,
• Inspiration.

When I think of a leader, I visualize someone who:

• Set the vision and inspire people.
• Set long term goals.
• Does not control the outcome.
• Trust people around him.
• Win trust of team members by setting examples
• Manages less.

So, to build / grow a company, you need leader(s). And to manage one, you need managers! Mostly, leaders are not good managers and they should not overstretch themselves for that role.  

Leaders are like creators.
Managers are like Accumulators.

You cannot run a company without either. So make sure that your company has both!

 

The bids on AdWords are soaring to new heights everyday. Some advertisers are even shelling out up to $10 per click. So, naturally the question arises - Is this complete madness or is there any logic behind such aggressive advertising?

To me, it does make some sense to bid aggressively if you have the right strategy in place. These are two scenarios you can consider:

1) Every client you acquire, on an average spends $12000 with you in a year. In this case, you do not mind spending 10% of the revenue as customer acquisition cost. Therefore you can comfortably bid $10 per click (provided you have a site which can convert 1 out of 120 visitors). Thus, looking at a lifetime value of a customer makes it a good investment.

2) If you have mastered the art of persuasion (or have hired a master of persuasion), and have come up with a website with converts well (visitor > customer conversion), every visitor you are driving to your website is equivalent to revenue . So go ahead, rock the boat and bid out all your competitors. You will get more customers and will also have lower customer acquisition cost. What more do you want?

So, expensive keywords bidding do work, if they are backed with high lifetime customer value and/or higher conversion on the website. And yes, those Internet marketing experts are not insane! In fact most of them are very smart.

So bid smartly!

 

I just made a blog post - Buying and selling websites.

Within minutes, I got a trackback. I was a bit puzzled at the lightening speed. I thought - how can someone read my entire article and blogged about it in less than a minute! I followed the link and found a new kind of spam, which is spreading rapidly on Internet, making life difficult for Internet users, Google and Adwords advertisers.

Here is the site which automatically picked up the post (courtsey - aggregators), modified the author to some ‘Wesley Warren’ and snapped up few lines from the post to link it to my blog for further reading. A smart blackhat SEO tactic for sure. This is a new technique to create keyword dense pages to attract better rankings and make "free money" by inserting Adwords everywhere as the only exit route from the page. These spam sites are bound to get high click-through rates because we all are lazy to type in a seperate web address in the browser address bar.

Google has to get rid of this new spam to throw up quality results, as these spam sites does not provide any valuable (or unique) content, but still escape the duplicate content filter of Google. I think it should not be very complicated for the Google experts since this time the duplicate content is in "organized data" i.e. blogs instead of "unorganized data".

I hope this nuisance is sorted out ASAP!

 

Among all the social-business networking sites, I find Ecademy and LinkedIn to be the best ones. Ecademy is my favorite since it has very nicely integrated offline networking in its system which results in creating trusted networks.

I experienced a very nice group-problem-solving technique called Virtual Tables during an offline networking event organized by Ecademy. I found it to be very effective. It can be extremely beneficial if practiced in a trusted network.

What you need:

• People who are interested in helping each other
• Ninety minutes (1 1/2 hour) 
• Paper / Pen to take notes

This is how it works:

Group together

It works best in a group of six-seven participants. If there are many more members, they should arrange themselves in group of six participants. I feel that it works best when the group is of people from diversified field (different businesses, departments, etc.). I think (not yet tested) that it will work best if people with same kind of responsibilities participate together (all business owners, all managers, all programmers, etc.).

All participants sit around a table. Every participant has 12-15 minutes by turn.

Now its your turn

When your turn comes, you can table your problem. Generally people table their biggest concern, dilemma, situation, issue they are facing in few minutes. The other participants of your group come up with their own solutions, point-of-views and ideas to help you. Since different people come from different backgrounds and have different ways to solve a problem, it is amazing to see how many fantastic ideas pops up. These sessions are generally filled with why-i-did-not-think-of-this-before sighs. This collective brainstorming delivers a list of suggestions that are diverse in nature and gives a new approach to solve the same problem.

It is like having five consultants serving you for fifteen minutes with their subject matter knowledge and common sense with an honest intention coming from an absolutely independent chair to help you out!

Take notes & rotate

You should take notes of the ideas. I suggest you note down all the ideas and spend some time back home thinking over them and considering the solutions offered by different people on the table. For the time being, you shall rotate the strike and the next guy should now table his/her problem and you should become a part of the elite panel of consultants who will help bail him/her out!

An important note:

It is utmost importance to maintain the privacy and confidentiality of the discussion. The purpose of the virtual tables is to help and get help. It may take time for members to trust each other, but once a trust network is formed, the effectiveness just multiplies and it keeps growing with the speed of trust.

So, go out and try this to discover a stress-free way of solving your problems (and others’ too)!

 

Everyone who watches television in India must have come across the "Hari Sadu" advertisement aired by Naukri.com. This ad became very popular for its creativity and also won the award from the Advertising Club Kolkata. Here is the full story board followed by the video of the ad.

There has been a lot of controversy around the advertisement by two set of people:

1. Whose first name is "Hari"
2. By a group of people who caused objection since "Hari" also refers to a deity in Hindu mythology

Naukri.com decided not to withdraw this advertisement citing that this is a work of fiction and they got a clean-chit from Advertising Standards Council of India.

This advertisement is really humorous and can be a great way to advertise a job site. In fact they managed to create a character - Hari Sadu, who can be recognized with the Naukri.com brand.

On the other hand, I find the ad to be in a very poor taste, showing bosses in very poor light who should be insulted and abused when opportunity strikes. This is teaching people to consider boss (or a business owner) as a blood-sucking beast, an idiot and an inhuman being. This is definitely not true in most of the cases. Above all, it shows that - when you don’t need someone, have a go at him - and walk out of the door!

In a growing economy like India, where attrition is sky high, job ethics are hard to spot and consideration for one’s job responsibility is at an all time low, this ad has only added fuel to the fire.

I know, Naukri.com has got superb mileage from this ad and it is close to heart of thousands of people. However, the question remains - Is this ad instilling the right culture? As a corporate, does Naukri.com understand it’s responsibility to communicate the right culture to the people who are destined to shape the future of this economy - the young executives.

 

I recently read Ed Kohler’s comment where he has ranked the importance of various "Google Apps" programs in the following order:

1. Docs
2. Presentation
3. Spreadsheet

However, I beg to differ.

In my personal experience I have found spreadsheet to be most used online collaborative tool of the entire office suite.

An online spreadsheet can be used in hundreds of ways for different purpose and help you collaborate much better for several reasons:

1. Spreadsheets keep data in a more organized way which can be further imported / exported as a comma delimited file and also imported / exported from a third party database

2. Some common usage can be sales tracking, basic level project tracking, bug management, issue tracking, any collaborative data gathering, managing petty accounts, etc. The list is endless. You cannot do all this using word processor or presentation tools online.

3. Every spreadsheet has several sheets, which enables various versions of inputs to be gathered from different sources, all put together in one place with a very easy-to-shuffle mechanism.

May be my opinion is based on the way I use Google Apps!
What is your opinion?

Abhishek