April 11, 2008

Is he really a business baazigar?

Guys,

Recently some of my employees got unsolicited call from a gentleman called Manish Gupta, who wants to woo them away from my company to his startup. Of course like every normal human being, my colleagues also need a reason to go and work for a relatively unknown and small company.  So they need convincing. And he did put up an argument to convince them…

And then came the bummer!

He thinks that my colleagues should work for his company because he has a bigger vision and everyone has a bright future with him. But how do people believe him? Simple - His was the runner-up of the Business Baazigar contest of Zee TV.

:D

I could not stop myself from laughing out at this humbleness.

Then I thought of doing some research on the business model and modus-operandi of his company. I found out that there was no innovation and no marketing strategy (mind you, he must have spent time in sales, but definitely not in marketing). He is selling the same old wine in the same old bottle with no value addition. There is no investment in human resource development, since the human resource policy is absolutely based on poaching.

Is this the vision, he is selling to my employees?

I wish him best of luck!

BTW, in all my humbleness, I will like to get my message across to Mr. Gupta that I have been on the jury panel of nationwide business plan contest (organized by one of the most reputed management institution in India), giving my inputs to several business baazigars who are working hard to build their dream company!

And yes, it does not hurt me anywhere. But it is sad to see this approach to business after getting the said recognition.

I hope he learn to differenciate, innovate and deliver!

And yes, I am fast losing faith in TV programs like Business Baazigar if this is the talent they have identified ;)

 

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March 24, 2008

Managing vs. Leading - What an organization needs?

I regularly hear about terms like Manager, Managing, Management, Management Team, etc. The dictionary term for manage is "cope: come to terms or deal successfully with" and "pull off: be successful; achieve a goal"

In my opinion, the word ‘manage‘ makes me think about:

  • Control,
  • Status Quo,
  • Monitoring
  • Come to terms

Somewhere it reflects a sense of compulsion, where someone else is setting the goal for you. It sounds like "ensure that it stays on track". I somehow find managing limits a person and his role to retain the lead.

Therefore, to get the lead, you need leaders!
Leaders are a different breed. They manage less. Instead, they lead.

The word ‘lead’ makes me visualize

  • Energy,
  • Execution,
  • New,
  • Inspiration.

When I think of a leader, I visualize someone who:

  • Set the vision and inspire people.
  • Set long term goals.
  • Does not control the outcome.
  • Trust people around him.
  • Win trust of team members by setting examples
  • Manages less.

So, to build / grow a company, you need leader(s). And to manage one, you need managers! Mostly, leaders are not good managers and they should not overstretch themselves for that role.  

Leaders are like creators.
Managers are like Accumulators.

You cannot run a company without either. So make sure that your company has both!

 

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November 20, 2007

Can entrepreneurship be taught?

I was recently speaking on "Myths & Facts of Entrepreneurship" in Entrepreneurship Summit 2007 at IIT Kharagpur (KGP) on behalf of NEN. Overall, the event was nice, but it made me think over few points.

1. Can we really teach entrepreneurship?

Entrepreneurship, as I see is,

  • An instinct,
  • An attitude to create something new,
  • An activity which creates value in the entire social eco-system, 
  • A creative expression of interest in solving problems around us 

Till date, I am yet to meet an entrepreneur who has been taught about this subject in a formal setting, and that he has actually gone out and done it, and made it successful. It is a state of mind, which develops naturally, based on his surrounding and experiences, which makes him think about life and career in a given way.

Such events (like Entrepreneurship Summit) can inspire someone to be an entrepreneur, make a person desire to start a venture, but I am not sure if it can create the state of mind.

2. In many cases, I have seen that entrepreneurship is not be plan. It is by destiny. There are hundreds of people who were pushed to the wall and were left with no choice to take on the world all by themselves. They rose up to the occasion and did what it takes to survive. Today we call them successful entrepreneurs. This again emphasize that entrepreneurship is a state of mind that is there or emerges under given circumstances - mostly adverse situations.

3. Most wanna-be entrepreneurs start off with a business plan which predicts his revenues, profits, break-even point and growth trajectory. If you see most successful entrepreneurs, they never planned, they dreamt. They created value and chased their dream. The dream was not the riches that entrepreneurship can bring, but a dream to dominate / be successful in a given domain and create value that can change the world. They want to lead. 

For example, Bill Gates never planned to become the "richest person on the planet" through Microsoft. He dreamt of a PC on every desktop in the world! He worked hard to make his dream come true and reaped the rewards in form of the riches that he got in the process as a result.

Wealth is a by-product of entrepreneurship, not the destination.

So, the question again comes - Can you teach someone to lead, dream, continuously innovate, rough-it-out and fight back. I think - NO. You can only motivate someone to do so.

Your comments are welcome to debate my point of view!

 

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September 20, 2007

Embracing Pain For Entrepreneurs

I came across this quote today at BusinessPundit

We must embrace pain and burn it as fuel for our journey. - Kenji Miyazawa

How true :) When you start a company, you get rejected by almost everyone:

Bankers:

They want to lend you money only if you have a strong financial background. Ever thought, why will you even go for borrowing money if you have that solid financial backing!

Customers:

Have you heard prospects saying - You dont have enough credentials! Its a chicken and egg situation. You got to get few customers to build credentials. But to get customers, you need credentials.

Employees:

Have you heard people saying - I don’t see a future in your company. I would prefer to work for an established brand. Have you ever thought that "established brand" was also built by some "go getters" who came out of their comfort zone and took risk to build the "established brand".

I don’t want to rant about the pain. Just want to let you know that everyone faces this. Only those people, who use it as a fuel for their journey succeeds. Those who give up results in those 80% of the businesses that dies within the first few years of operations!

Keep going!

 

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August 8, 2007

Paper napkin business plan

I have often seen people struggling with their business plan. I have a bit unconventional take on the subject. May be, because it has worked well for me till now. So here is what I sugget:

A business plan does help. However a business plan should be proportionate with the size of investment you are making or seeking.
 
So, if you are starting small and testing the waters, I will suggest you to have a “paper napkin business plan”. A plan which reminds you of –
 
1)    Your target audience,
2)    Your product range and
3)    Highlight the reasons why someone will buy the product / service from you. And, how will you achieve this?
 
I feel that this can be a mini-strategy document which will help you and these three things must be “thought upon” before venturing into anything.
 
You shall also put down in that paper –
 
1)    Your cash-flow statement (Expected revenues & expenses – both pessimistically an optimistically). You can use this to verify if you are on the right path or not?
2)    Your sales pitch! This is very important. If you are not convinced from your own sales pitch, no-one will be! Try to verify your sales pitch with friends you trust and take their feedback.
3)    Risks to your business and how you will mitigate them.
4)    Possible sources of acquiring business and how you want to prioritize and execute them.
5)    Possible sources of funds, if you really need them at one point of time.
6)    Some goals!
 
That’s it!
 
I think one can kick start a business from this “paper napkin business plan”. You can comfortably make it while you chew upon your favorite sandwich in the coffee shop.
Best of luck with your venture!
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May 21, 2007

Entrepreneurship at its best!

Entrepreneurship knows no barriers!

Last year while searching for an office in Annanagar area of Chennai, I came across an entrepreneur who is remarkably different and inspiring. He reaffirmed my belief that entrepreneurship does not need boardrooms, stylish presentations and big venture capitalist to become successful.

I met this guy who runs an auto (three-wheeler taxi). He has put up "clear and consistent" advertising inside his auto and in the Annanagar area that he can arrange for rented premises. When he receive a call he is quick to react. He behaves in a very courteous manner and show you properties which exactly match you specification.

To add to this, one do not need to spend a penny on transportation as he will take you around free of cost in his three-wheeler to show selected properties.

I took some photographs of this person who found out how he can improve his own life and of others (people he serve) including his employee (Oh yes! I saw that he also employ a person now). He deserves to earn many times more than most three-wheeler taxis, because he has improvised.

Note: The guy sitting inside the auto is the boss! The bald guy is his agent / employee!

Few lessons that we can learn from him:

1. He primarily operate within a geographical limit. Thus he can get first-hand information on the properties vacant and possible tenants in that area.

2. He has used cross-selling on steroids. A person sitting in this three-wheeler gets a ride and pays for. If he is interested in renting out his property or taking a property on rent, he will immediately get contacts without any additional expense.

3. He knows what his customer exactly wants. He was right on target. I thin the reason was - He listened.

My best wishes to this gentleman and I hope to see him doing better everyday!

 

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January 1, 1970

My profile

Hello Friend,

Thank you for visiting my profile. For your convinience, I have divided my profile in the following sections:

  • Who am I?
  • About my work / career?
  • More about my work… :)
  • What can I offer you?
  • My hobbies and interests
  • My family
  • My blog

Who am I?

I am a 30 year old entrepreneur from Kolkata, INDIA. I have been in business since 1997 and have turned around several successful ventures in the internet service domain. I take pride in the fact that I have grown my ventures organically without any external capital. Besides this I enjoy managing my ventures and this is the reason I never sold a company that I created.

I have done my education from South Point High School. I went on to do my Bachelors in Commerce with Honours in Accountancy from St. Xaviers College, Kolkata. I finally did my MS in Multimedia Technology from University of Bath, UK in 1999-2000.

I have special interest in software engineering, marketing management and strategy planning (this comes with a natural instinct).

I am recipient of Gold Award of Duke of Edinburgh’s Award from HRH Prince Edward during his visit to India in 1997.

About my work / career

I started my career as a part time office assistant in Duke of Edinburgh’s Award - Kolkata Chapter; at an age of sixteen while in high school. I am fortunate that my first experience in professional world was in such a friendly and informal environment. I used to help my seniors in managing organizing events (like trekking trips) and helping award participants in various ways.

When I went to college, I managed to get a job as a Sales Executive in a Direct Sales Agency of CitiBank. It was a totally new experience where I travelled almost all roads, streets and lanes of Kolkata. I used to sell loan accounts against equity and had real fun doing that. I did this for almost one year.

In 1997, I was in college. Internet was new in India and I got hooked to it. I liked what I experienced online and immediately felt that this could be my future. I started earning pocket money by installing internet connections (good old dial-up days) and help people learn how to use internet. Soon I started selling IP telephony. I could see endless possibilities and I started learning about websites and web-servers. I spent few months studying about how internet works and finally started Indus Net Technologies in September of 1997. It started off in my bedroom with a PC, which was gifted by my father.

I went to UK for my higher education in 1999-2000 and my sister looked after my small business which was hosting around 1000+ websites. I got several job offers after my Masters degree, but I decided to return to India to persue Indus Net Technologies.

I struggled for two years due to the global economic slowdown. Fortunately my persistence paid off and in 2002 Indus Net Technologies started growing and managed to hire three employees. I started taking my business seriously. And I continue to do so..

More about my work…

Name of companies: Indus Net Technologies, Indus Net Academy, Customer First
Area of business: Web design, Web development, Internet marketing, E-learning

This year, we are celebrating 10 years of Indus Net Technologies and I have almost 250 full time team members standing with me who work from Kolkata, Chennai and London to supports more than 5000 clients in 40+ countries. I play an active role in the company and act as the top management providing strategic roadmap to my capable management team. I am sure they will keep growing Indus Net Technologies and maintain highest ethical standards while delivering best value for money to thousands of customers worldwide, making it the largest Internet service company in the world by 2015.

Indus Net Technologies is a tightly knitted nuclear organization. It has a centralized management team to deliver strategy, marketing support, sales, account management, quality control, infrastructure support and financial planning.

We have several nuclear teams which are specialized in their area of business and provide professional, high quality service and customer support. Our nuclear teams are agile and customer centric. They innovate and leave no stone unturned to delight our clients. They are flexible as a new exciting business, and still retain the core benefit of dealing with a stable and large organization. Precisely our clients get the best of both worlds! We work as a integrated internet startegy partners to our clients and provide them services through one or more of our ventures!

Our businesses are "logically" and "functionally" divided. They work in the same premises and interact with each other. Therefore collaboration on projects is in fact common in every assignment we take.

Today Indus Net Technologies has the following departments:

  • Web design
  • PHP / MySQL development
  • Internet marketing
  • ASP.NET / C# / MS-SQL development (in a spin off called Customer First)
  • E-learning (in a spinoff called Indus Net Academy)

I draw my satisfaction from the fact that, till now I have managed to build a medium sized respectable company in a business, which was not recognized as an industry way back in 1997. Even today very few people consider it to be a serious business. I believe that any business can be scaled up to great heights if one has the capability to innovate, create value and think beyond the obvious.

Check out our corporate group website In a recent survey conducted by CNBC-TV18, ICICI Bank and CRISIL, Indus Net Technologies is among the top 40 emerging small and medium sized enterprises in India. Indus Net Technologies has been rated as Top 100 SME in India by CRISIL. We have also been rated as SE-2A i.e. "High Performance, High Financial Strength" organization by CRISIL in their official credit rating.

Some of the brands that I own (which are not spinned off into seperate companies yet) are - design2please, script2please, promote2please, submit2please, content2please, logo2pleasetemplatekingdom, easysiteedit, clickworkforce, dedicated hiring, etc.

What can I offer you?

- A helping hand
- Advice on internet marketing, web design, usability, open source programming
- First hand experience of an entrepreneur and business advise
- Connections in India
- Help in planning your trekking trip in Himalayas

What Do I Want/Need

- Web design / development business
- Connections in corporate world for medium - large outsourcing deals in creative services and/or open source programming services sector
- Practical advice from management experts about managing large scale IT organisation and best practices that they know of :)

I am also looking forward to buy small and medium sized IT companies in simmilar area of interest in India and/or UK. So if you of any such opportunity, please feel free to recommend that to me.


My hobbies & interests

I have been very active in trekking & hiking between 1991 and 1999. I have participated in 40+ treks and expeditions in various capacities (i.e. member, team lead and instructor)

I have interest in:

Subjects: Vedic mathematics, Software engineering, Marketing, eLearning
Books: Adventure, Mountaineering, Business
Movies: World War II, Bollywood, Any good comedy movie
Games: XBox360

I have spoken on entrepreneurship and open source technologies in several education institutions including IIT-KGP, IIM-Joka, Pailan Institute, ICFAI, IIAS. I take pride in my association with organizations like TiE-Kolkata and NEN of Wadhwani Foundation.

I also actively support Kiva.org due to their innovative way of helping the needy ones!

My family

My family lives in Kolkata.
My family includes my parents, wife and a younger sister (who is happily married).

My father owns and operates his own business of Raw Jute (Star Brand) and Jute Seeds (Kissan Seeds). He is also Chairman of Indus Net Technologies.

Places I have visited so far:

 

 

View Abhishek Rungta's profile on LinkedIn

 

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