Dear Friends,

We have recently completed an innovative project for one of our prestigious client 9.9 Media. It is called CreateOnlineBuzz.com.

CreateOnlineBuzz.com is an initiative to create a high value eco system for the bloggers and advertisers. From this online platform, advertisers can purchase online campaigns for marketing their products or services. They need to mention the number of reviews they need from the bloggers. All reviews are independently written by different bloggers, who have signed up on the platform.

How will the advertisers benefit from createonlinebuzz.com? One immediate benefit is from the direct traffic from the blog post of the blogger. Usually the blog review will contain links of the client website and the visitors of the blogger will visit the client website via the links on the blog post. Another benefit will be the longer term benefit of Search Engine traffic for relevant keywords for the business drivers of the clients. Hence, having many reviews written and link backs to the website will be an effective way to increase web traffic.

Another benefit for the client is that they get valuable feedback on their product or service from the bloggers. Getting different perspectives will potentially help the client to improve their product or service.

The blog marketing platform, createonlinebuzz.com, provides an opportunity for bloggers to generate some revenue from their blog. We do believe that blogging is driven by individual passion and coupling it with monetization opportunities will only improve the eco-system of the blogosphere and make it more sustainable.

It is a great product and the team behind is very committed. I am sure they will redefine the way blog marketing is being handled currently. I wish them all the best in their venture.

<META DESCRIPTION> tag lost its shine after the emergence of off-page factors (like link popularity) for rankings in SERPS. In fact it lost its purpose to a great extent when Google started using contextual content from within the page as the description of the URL in its SERPS.

However in an interesting turn of events, <META DESCRIPTION> is back in business!

Most search engines, including Google are now using the <META DESCRIPTION> content as the description of the URL in their SERPS. The page <TITLE> is now being shown as the listing title with <META DESCRIPTION> as the description of the URL. If you compare it with Google AdWords, you can consider the <TITLE> as the Headline and <META DESCRIPTION> as the Description. Therefore, you must use it to outline your strength, your unique selling proposition and if possible your offer.

Loren Baker of Search Engine Journal mentioned cited this interesting Meta Description used by NextStudent.com in his article,

Looking for federal or private student loans for School? Get up to 40k Fast: Call 877-680-9879. Student loan consolidation? Call 800-299-4639. NextStudent- College Funding Made Simple.

You can also include your phone number (as cited in the above advertisement - description) for the prospect who is in a hurry! May be you will end up prospecting without having the visitor hit your website! In fact, with the latest version of IE and the FireFox plugins, the phone numbers listed in this description become hot-links, which a visitor can simply click and get connected on a voice call through Skype. And you can close a sale!

And yes, many SEO specialists believe that higher CTR on your SERPS listing (due to improved <TITLE> and <META DESCRIPTION>) can help you further improve your rankings.

BTW, I forgot to mention that some expert copywriters may like to even put in their headlines and teasers to pre-sell the product / services!

Lisa Ditlefsen says:

Basically if you think about it the meta description tag is your FREE ad! If you have experience in running a pay per click campaign I’m sure you have put a lot of thought into what the PPC ad says. The ad is what distinguish you from all the other PPC ads right? So why should it be any different in the organic SERPs? The title tag is your free headline and the meta description tag is your FREE ad, this is where you have a chance to ad hook someone in. How many times have you searched for something, got to the results and been put off by the description, it can’t possibly be what you were looking for!!?

May be people do not give so much importance to this FREE ad, because it is FREE! It is never late. Give proper attention to your website <META DESCRIPTION> tags and turn your organic traffic to a highly targeted FREE traffic.

The bids on AdWords are soaring to new heights everyday. Some advertisers are even shelling out up to $10 per click. So, naturally the question arises - Is this complete madness or is there any logic behind such aggressive advertising?

To me, it does make some sense to bid aggressively if you have the right strategy in place. These are two scenarios you can consider:

1) Every client you acquire, on an average spends $12000 with you in a year. In this case, you do not mind spending 10% of the revenue as customer acquisition cost. Therefore you can comfortably bid $10 per click (provided you have a site which can convert 1 out of 120 visitors). Thus, looking at a lifetime value of a customer makes it a good investment.

2) If you have mastered the art of persuasion (or have hired a master of persuasion), and have come up with a website with converts well (visitor > customer conversion), every visitor you are driving to your website is equivalent to revenue . So go ahead, rock the boat and bid out all your competitors. You will get more customers and will also have lower customer acquisition cost. What more do you want?

So, expensive keywords bidding do work, if they are backed with high lifetime customer value and/or higher conversion on the website. And yes, those Internet marketing experts are not insane! In fact most of them are very smart.

So bid smartly!

It is a true incident about, how a cookie shop messed up its sales!

CookieMan is a fast growing cookie brand in India. They have a small outlet at Chennai airport. Till recently, before boarding the flight, I used to buy some delicious cookies from that outlet to keep myself indulged for the evening.

Now, the real shocker! On my recent visit to Chennai, the store guy told me - "that the minimum you can purchase is 250 grams!"

I could not help, but smile at this "strategic" move of the company!

This is how they are messing up their own marketing:

• They are losing an opportunity to connect with their consumers and wow them! An airport lounge can be the best place to get into their minds.
• They are missing an opportunity to identify which product has high shelf-appeal. In fact, they can utilize this opportunity to implement interesting means to do market survey among the middle and upper-middle class of consumers who will be the most frequent buyers of such confectionaries.
• Above all, they are losing sales.

I fail to understand the reason. The only obvious reason that come to my mind:

• They were trying to reduce the work load of their sales guy (Who was sitting idle!)
• They were not interested in consumers who buy less than 250 grams. (Unfortunately, trust is won one step at a time. In fact some of the biggest customers of Indus Net Technologies initially signed up for a simple logo design service and then they kept increasing their exposure with us. Targeting for large sale does work, but nothing works like small experiences that builds relationship one step at a time.)

Besides fixing the obvious issue, this is what they could have done (some random ideas):

• Put a mail-order form and hand it over with every money receipt they give out. Most travelers who experience the cookies might like to mail-order the cookie (in fact on a subscription basis - every month). This can give them an opportunity to sell in decent quantities every month.
• Put a "self help" literature on "history of cookies" & "interesting combos". Indians like to eat in combination (mostly). When people have leisure time at an airport lounge, it is best to make them interested in the product (if not the brand).

And I hope you never repeat this mistake in your business. Give your prospects to try yourself out, one step at a time. Give them great experiences and build relationship one step at a time. They last longer.

BTW, if you have more ideas for them, do contribute. I will update my post with your input.

Yahoo announced that they are opening up their search results for third party data integration. This will allow third party to contribute to Yahoo search experience and make it more useful for their users. It will be interesting to see how other webmasters use this open search platform to gain popularity by sharing data with Yahoo, while still retaining their competitive edge, by virtue of their database, in their respective area. We can expect to experience a long-tail of innovation in days to come. This will help webmasters, visitors and Yahoo! A perfect win-win-win situation.

On the other hand, Google already have a open platform called Google Co-op, where anyone can create custom search engine. As per Google Co-op,

"Google Co-op is a platform that enables you to customize the web search experience for users of both Google and your own website."

Google also offer Google Subscribed Links which in their own language they define as:

"Subscribed Links let you create custom search results that users can add to their Google search pages. You can display links to your services for your customers, provide news and status information updated in near-real-time, answer questions, calculate useful quantities, and more"

The challenge

However, both the services that Google offers, has a great deal of focus on promoting Google, Google Search & Google Subscribed Links. Again, they are not directly making any change in the Google Search (at least it has not be publicly explained how it will effect user experience of a normal search).

Therefore, Google Search or Yahoo Search cannot be termed as true "user contributed" or "Web2.0" as described by Tom O’Reilly. People won’t contribute unless they see that their contribution is making a positive impact in the search pattern and it is visible. In the current state both Subscribed Link and Yahoo Open Search will only help if a user wants to use the enhanced engine. Most Internet users will never switch these engines. Even if they are told the benefit of the plug-ins, how are they supposed to select the ones which will help them from a collection of thousands of user contributed plug-in channels? And what happens when new plug-ins come out?

Suggested solution

If search engines want to go the Web2.0 way with user contribution enhancing the overall experience and defining the way search engines display results, they need to bring user contributions to the mainstream. I feel that themed searches are the way to go. Google / Yahoo shall classify a particular user contributed plug-in into a theme. When a visitor wants to search for a business, he may choose a "Finding a business" theme. On a contrary when a visitor wants to learn about the subject he may chose the "Tutorial" theme.

Let us see an example.

We search for a very competitive keyword - "web design". This is the result we get.

If you see, there are three different intents that the search result satisfies. A person might be searching "web design" because he:

• Want to find a web design company (blue marker)
• Want to learn web design (red marker)
• Get web design resources (green marker)

All three intents are very different. Most people do not type-in their intent in the search box to make it a specific search, because they are not specialists in using search engines. Therefore, a search engine should suggest a possible intent and display results only related to the given theme. The theme model can best work when they are formed based on a collection of user generated plug-ins. Thus user generated content can find its way to the end user in an organized way.

It goes without saying that pulling in the user generated content directly into the main search result has its challenge of weeding out spam. But this seems to be the most logical way as of now. 

Business organizations can never be in equilibrium or achieve stable position. Either they are moving up or they are moving down, depending upon their innovation quotient. 

If you are trying to keep things stable, they won’t remain so. You will slowly slide down simply because:

• there is no exclusivity,
• competition will catch up on the technology front and -
  • either cut price - if they too are not innovating (resulting in your margins to shrink)
  • or innovate and better the product - if they want to add value to the product and move up the value chain (resulting in your market share to shrink)

And if you continuously innovate and apply new ideas (refer to my post on manufacturing ideas), you will continue to move up.

It is unfortunate that in some cases, the entire industry decides to stabilize their position and take customer wants for granted. For example, consider:

• radio manufacturers,
• alarm clock manufacturers,
• camera manufacturers (there are some really big names out there)

They decided to stay at their position and were swept away by mobile companies like Nokia (who is the largest digital camera manufacturer in the world today). They decided to experiment and give more to their customers by integrating digital camera in mobile phones (possibly the thought process was that mobile, camera, clock, alarm are all things that need to be handy). It took some time to gather market acceptance which was created by the initial hype, but later on sustained due to the instant-in-the-hand value of the additional gadgets.

Seth Godin has highlighted how alarm clock manufacturers can still make a small change in their product and make it stand out. These are simple improvements which can make a product stand out and desirable!

Are you moving up or moving down?

It all started with pixels. Alex Tew started selling pixels with milliondollarhomepage.com to earn some quick money. Public relation clicked and he became a success story with a wild frenzy among people to own a "piece of history". The "me too" crowd followed and we saw thousands of similar sites selling priceless pixels and few smart companies selling scripts to build such sites.

After one year came Joel Comm, who improvised the concept to link words instead of pixels, and launched 500words.com. This innovation was expected from an Internet marketing wizard like Joel, who is well known among Internet marketers and has a capacity to create a loud buzz. He sold the entire inventory and laughed his way to his bank with few hundred thousand dollars! Just like milliondollarhomepage.com, this improvisation triggered hundreds of similar website and scripts that can be installed to launch similar sites. In fact, I also launched software called wordsitebuilder with my friend Arun Agrawal, because I believe in selling spades when the gold rush is on.

Now, exactly after one year of the 500words.com gold rush, I came across another concept - Wordhugger.com & MillionDollarWiki. Now they have logically extended the legacy and moved on from words to a page dedicated to a given word / phrase. They have presented the concept in a much more lucrative way for prospective buyers. I was just wondering how is this different from squidoo.com? This seems to be picking up and I am watching the show .

So, overall, there has been a gradual transition from a pixel >> word >> page What’s next? - A website / or a blog?

Let’s watch the show!

I have often seen people struggling with their business plan. I have a bit unconventional take on the subject. May be, because it has worked well for me till now. So here is what I sugget:

There has been a lot of talk over the BIG IT talent pool in India. Every bureaucrat and market research agency in the country shows towering numbers of colleges and students that they produce.

But the burning question is - Is this talent employable?

The biggest challenge Indian IT industry faces today is the ever-growing gap between graduating engineers and employable graduates. If not checked in time, it might result in a lost opportunity for India Inc. as opportunities will not wait and move towards economies who provide more employable talent at the best ROI.

The main reasons for this gap are:

• Low motivation for top experts to take up teaching as a profession.
• Outdated syllabus, course curriculum, infrastructure, teaching methodologies and content!
• Little or no emphasis in making people "life long learners", primarily because education is spoon fed in most institutions.
• Priviledge to "best education" has been made available to selected class.
• Poor use of technology to spread education to rural areas

There is a lot to rant about the negatives, which we all do. I never liked the way education is imparted in our country and always wanted to grab the first opportunity to change the same.

I am taking a humble step towards my dream project by launching Indus Net Academy in the third week of June 2007. I have coined the slogan as "New Age Education", which is timeless and conveys the feeling behind the project. The initial academic setup will be in a small area of 1000 sq feet, which will be extended as we mature and generate more demand.

Indus Net Academy has been housed in SDF Building, Sector V, Salt Lake, Kolkata for the following reasons:

• Close to the industry!
• Easy availability of successful professionals who might like to share their experience and knowledge.
• Ease of management, since Indus Net Technologies is also located on 4th and 5th floor of the same building.

The purpose of Indus Net Acaemy can be summerised as follows:

• Create employable talent
• Continued education for working professionals
• Accumulation & distribution of knowledge
• Rural education

(From now onwards the team behind Indus Net Acaemy is being termed as "We" instead of "I" since many key members of Indus Net Technologies thinks about the academy the same way that I do and are working tirelessly to make it a success.

Initially, Indus Net Academy will start with career oriented professionally taught courses on:- Web Design, Web Development & Internet Marketing. The course will be taught by experts who are practising these subjects at Indus Net Technologies and serving clients from all over the world. Teaching methodology will be a mix of classroom based core concept delivery, self paced study, research and discussion on important ideas, lab sessions and practical tips from practitioners of "how things are done in real life".

We are further backing up the courses taught in Indus Net Academy with guaranteed jobs by joining hands with companies who need the "industry-ready talent".

Since we have in-house professional talent available in Indus Net Technologies, we chose to start with subjects related to Internet industry. As we move ahead, we expect professionals from different walks of life to be a part of this movement and make a difference - to make the "new age education" dream a reality!

Will keep you posted. Looking forward to a bright future…

Keep an eye on http://www.indusnetacademy.com/