August 4, 2008

You got to pay me to pay me! - The TalkMobile story.

For my stay in the UK, I bought a TalkMobile Pay-As-You-Go mobile connection. (Quick tip: It is the cheapest option to call abroad while you are in the UK. All incoming calls are free for you. And yes, It just takes few minutes to get activated) 

Honestly speaking, it worked quite nicely. But I was shocked, when I ran out of balance and wanted to recharge. I guess I had only 5p balance left when I called their helpline 5888 so that I can get a top-up by credit card. And then I heard the funniest thing - "We need to put you through our account executive to register your credit card. This call costs 25p. Since you do not have enough credit in your account, please top-up your account and call back"

Give me a break. I called up to top-up! So are you saying that - "I will charge you a fees to pay me!"

Sounds stupid. I hope they get back to their senses and stop losing business.

And, I still did not get, why they will not have an on-line top-up facility. It is surely cheaper than working with 72,000 stores (including Tesco, Sainsbury, Post Office, etc.) across the UK (a joyful announcement that they sent proudly to me through SMS). It is high time that hi-tech telecom companies adapt technology in the right way.

P.S.: Even after this stupid flaw, I will still recommend them for the quality / price combo - It is a good value for money.

 

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October 8, 2007

Visiting London from 13th October till 23rd October 2007

Hello Friends,

I will be visiting London from 13th October till 23rd October for some business meetings.

If you -

  • are an existing client of Indus Net Technologies (or any of our service brand) OR
  • are a business considering outsourcing your web design, web development or Internet marketing business OR
  • just want to meet up for a friendly 1-2-1 meeting

Please drop me a line at talash@indusnet.co.in and we will meet up!

Abhishek

 

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September 29, 2007

Effectiveness of online candidate search databases offered by job sites

IMHO, online candidate search is a great service. I currently use two such websites and shell out almost $5000 per annum for the same. I always do a solid cost / benefit analysis and I have found that I am saving almost $15-$20K on my recruitment cost alone.

We manage to find decent candidates. However there are few limitations that you must keep in mind:

1) Candidates you get through online database search are more prone to attrition compared to those who are through a consultant. This happens because they have an active profile online and they continue to get offers from various companies.

2) You will get quality resumes for people with experience range of 0-8 years. People who are more qualified or experienced and hold important position in companies generally do not post their resumes to such sites.

3) Verification / validation of employees who come through these sites need to be done rigorously at your end. Like every online transaction, there is a probability of fraud in terms of forged resumes.

BTW, I found a very nice concept. Please check out www.yellojobs.com/ to see the new model of personal reference network for hiring. Its a mix between sites like linkedin.com and pure resume database sites like monster.com and naukri.com.

Abhishek

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September 24, 2007

The Hari Sadu advertisement - Instilling the right culture?

Everyone who watches television in India must have come across the "Hari Sadu" advertisement aired by Naukri.com. This ad became very popular for its creativity and also won the award from the Advertising Club Kolkata. Here is the full story board followed by the video of the ad.

There has been a lot of controversy around the advertisement by two set of people:

  1. Whose first name is "Hari"
  2. By a group of people who caused objection since "Hari" also refers to a deity in Hindu mythology

Naukri.com decided not to withdraw this advertisement citing that this is a work of fiction and they got a clean-chit from Advertising Standards Council of India.

This advertisement is really humorous and can be a great way to advertise a job site. In fact they managed to create a character - Hari Sadu, who can be recognized with the Naukri.com brand.

On the other hand, I find the ad to be in a very poor taste, showing bosses in very poor light who should be insulted and abused when opportunity strikes. This is teaching people to consider boss (or a business owner) as a blood-sucking beast, an idiot and an inhuman being. This is definitely not true in most of the cases. Above all, it shows that - when you don’t need someone, have a go at him - and walk out of the door!

In a growing economy like India, where attrition is sky high, job ethics are hard to spot and consideration for one’s job responsibility is at an all time low, this ad has only added fuel to the fire.

I know, Naukri.com has got superb mileage from this ad and it is close to heart of thousands of people. However, the question remains - Is this ad instilling the right culture? As a corporate, does Naukri.com understand it’s responsibility to communicate the right culture to the people who are destined to shape the future of this economy - the young executives.

 

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August 20, 2007

Why should you network online?

I think online networking is the best thing that has happened on Internet in last few years. I see several benefits of networking and spending time to meet new people and build professional and personal relationships.

  • You can make new friends in new places.
  • Someone might be of great help to you in a given situation. You never know.
  • If someone cannot help, they might know someone who can help. They can simply connect you to the right person.
  • You might get references for business and professional engagements if you can build a trust relationship and prove your expertise. We all know that word-of-mouth publicity is the best advertising. It is most influential and cost almost nothing. Most of the times networking is the only way to reach a particular person to discuss a proposal.
  • You can get feedback on your idea, plan or work from different people with different point of views.
  • You learn by sharing knowledge and experience. This can be done on a 1-2-1 basis or in a knowledge forum where people with same interest can discuss on a given topic.
  • You can create mastermind groups where members discuss individual problems and help each other achieve their goals.
  • You can help others. It is a great feeling to be of help to others. It makes you feel purposeful.

I have seen several online social networking websites. The ones which I liked the most are:

  • Ecademy (No doubt the best business social networking website on Internet)
  • LinkedIn (A great fan following and very good selection of people to connect to)
  • Facebook (Looks like a decent social networking website - I really do not have much experience on this platform to make a firm comment)

BTW, I keep traveling between Kolkata, Chennai and London for business and will love to meet people who feel that I can be of help to them. Please write me a small note with your area of interest and I will get back to you.

May you have a million connections!

Abhishek

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Reliance & Naukri steps into social networking marketplace

Reliance’s BigAdda, Rediff’s iShare and Naurki’s Brijj.com are the latest dotcoms to hit the Indian social networking marketplace. It may trigger the next dotcom explosion with many more mindless dotcoms in line with these me-too networking sites by public listed biggies of India. Soon, we will forget why the first dotcom boom wave came down crashing after showing colorful dreams to thousands of tech-entrepreneurs worldwide.

I will personally advise new startups to keep away from such me-too type projects unless they have a solid niche, a risk-managed business model and a proper revenue model.

In fact, I am not at all optimistic about success of any of these new ventures unless they offer a great reason to be a part of it. The market place is already saturated and people are finding it difficult to manage their multiple social networking accounts and commitments. Besides, most of these sites do not offer any value addition apart from entertainment. Gautam Ghosh, an avid blogger shares a simmilar view on the subject.

If I have to select a possible winner among these biggies, I will go for brijj.com, which can take a turn towards the business model adopted by yellowjobs.com of NDTV. Another reason for possible success of brijj.com is that it is designed to be a business networking portal. It offers you a reason to spend time and have a clearly marked revenue model. In comparison other sites, just like their global originals heavily depend upon a speculative value creation and are looking for a buy-out similar to youtube.com which will make them rich overnight.

Do check out how many times people are referring to "Internet advertising" as their business model for their social networking website. It is not that Internet advertising is not BIG business. But it will just not work for social media websites in long term. And it is a foolishness to bet on Internet advertising as a revenue channel. We know it from the Y2K dotcom meltdown. In fact I can see the same madness as Y2K. We are not yet there, but we know it can peak very quickly :)  

Do you think these sites will bloom?

 

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August 14, 2007

Who needs whom? An acid test!

There is a big debate over India becoming an IT super-power. Every few days I will meet an over-excited guy who is impressed with the growth of Indian IT companies an think that they will take over the world soon!

Let us do an acid test to determine if this is true!

Let us consider a hypothetical scenario that India & the USA are no more allies in economic growth. Let us further consider that both countries have imposed trade restrictions and sanctions on the each other!

Now, the USA does not have access to a big English-speaking pool of talent to develop their superior software at a lower cost.  That’s a big blow. Will the USA survive this? I think they can. There are other developing economies like Brazil, China, Taiwan, etc. which can fill in the gap (initially they may be not as good). So overall they will have a tough time.

Now, consider that India does not have access to products and technologies developed and patented by US based companies. What will happen? Life without Microsoft products, Oracle databases, Google, etc.

Think. Think harder.

Possibly we cannot think of such a scenario! It is beyond our imagination.

This means that India, as an economy is dependent on the technologies and products developed by US companies and not the other way around as many software outsourcing companies think (and as their CEOs will debate with me at length).

So, India works as an "employee" and/or "self employed entity" for US - the "businessman" and/or "investor" (if I have to go by the definition of Robert T. Kiyosaki of Rich Dad Poor Dad fame). This means that Indian IT economy at this point is not "financially free" and is totally dependent on the "investor" who controls the game. It will be very difficult to change the scenario, unless, Indians stop day dreaming of the "IT super power status" and get out of the "luxury bed of benefits and perks" and start working for themselves.

Now we know - who needs whom!

 

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