People without civic sense are a risk to other lives, and at times their own lives. The latter just transpired. It saddens me, but I am against the idea of making any department the scapegoat.
As a way of learning, the government should relocate the budget from literacy to civic sense, and be strict.
Leading downline is comparatively easy. The challenge and real achievement is to lead peers and upline.
It takes purpose, patience, great communication, understanding, listening, matching capabilities with responsibilities, and finding individual motivation.
How do you measure productivity in the service + automation age?
No two service engagements or automation created are the same. The values associated with each unit of work differs.
We cannot measure productivity in isolation anymore.
It has to be measured in conjunction with ‘value created’ and ‘quality’.
Never trust your own PR.
PR is your perception. It is easy to shape, negative or positive in a super connected world.
Perception is not necessarily reality.
But if you believe it to be reality, you will make major judgemental mistakes!
Most times leaders –
- overestimate their need in operations and execution
- underestimate abilities of their team to do new challenges
What we go after – knowledge, experience.
What we really need – critical thinking.
In the digital world, every five years, you go through a cycle that demands reinventing the business.
It can be a soft or hard pivot, but you need to consciously change to stay relevant for clients.
We have hit that cycle again. Some will thrive, some will survive, and some won’t.
A steadily running business is not a sign of success or stability. It is just a delayed gratification of some jobs done well in the past, or at times, pure luck.
Be paranoid. Keep asking questions. Keep stress testing your business.
Of course, if you want to build for decades.
Occasionally success is over-hyped, over-glorified and over-rated. At times, it is just an attempt to survive against all odds, and maybe the only chance of survival.
A lot of people struggle, but do not succeed. They are no less talented.
Impressive spending does not take effort.
When you spend, it automatically becomes impressive.
It saddens me to see that many enterprises just want a number of unmanaged isolated digital talent in their office.
Digital is multi-disciplinary and isolated talent can be fractionally productive at most.
Don’t do digital as you did IT. It won’t work.
Associate With
Partner for Innovation, Grow with Excellence
Key to success in aggregator model: